Collect more reviews with perfectly timed request emails
Increase your review count by sending automated review request emails after purchases, service completions, or key milestones. Boost social proof and SEO with user-generated content.
Why use Unosend for review request emails?
Quick implementation
await unosend.emails.send({
from: 'feedback@yourstore.com',
to: customer.email,
subject: 'How was your {{product_name}}?',
template_id: 'tmpl_review_request',
variables: {
customer_name: customer.firstName,
product_name: order.items[0].name,
product_image: order.items[0].imageUrl,
review_url: generateReviewUrl(order.id),
order_date: formatDate(order.createdAt)
}
});Frequently asked questions
When is the best time to send a review request?
3-7 days after delivery for physical products, or 1-2 days after service completion. Give users time to experience the product.
How do I increase review response rates?
Keep the email short, include a product image, make the review link prominent, and consider offering a small incentive.
Can I route negative feedback privately?
Yes, use a rating widget in the email. Route 4-5 stars to public review sites and 1-3 stars to your support team.
Related use cases
Order Confirmation Emails
Send order confirmation emails with itemized details, tracking info, and branded templates. Keep customers informed.
App Notification Emails
Send app notifications via email. Comments, mentions, updates, and activity alerts to keep users engaged.
Shipping Notification Emails
Send shipping updates with tracking links. Notify customers when orders ship, are out for delivery, or arrive.
Ready to send review request emails?
Start sending in minutes with 5,000 free emails per month.